Anyone that’s ever built or renovated a home can attest to how overwhelming the process can be. And people often fall into the trap of choosing poor quality products and services, because they’re either cheap, fast, or have a convincing enough sales pitch.  

But windows are an investment that you want to see pay off in every way possible – energy efficiency, aesthetic, function – to name a few. So, we’ve compiled a check list of things to look for when you’re shopping around for a window supplier, in the hope that you won’t fall into the same trap many people before you have.

  1. Are they a member of the Australian Window Association?

The Australian Window Association (AWA) is the national association that represents window manufacturers and their suppliers. Members of the association are audited and have all their products tested to ensure that they meet and exceed Australian Standards and are held to a Code of Conduct. It’s not an easy process becoming a member, but it helps the public ensure that they are not purchasing their windows from non-compliant companies.

  1. Do they offer a Warranty?

A warranty is a guarantee provided by the manufacturer that their services and products are good quality and don’t contain manufacturing defects. It’s the manufacturers promise to stand behind their products. The longer the term of the warranty, the more confident the manufacturer is that no issues will occur, and you can rest easy knowing that if something does arise – they’ll be right on top of it

  1. Are their Quotes and Invoices completely transparent?

When receiving an estimate, you want to have as much detail provided as possible. From the window frame type to the glass type, window sizes, and all the inclusions listed. You need to know exactly what you’re receiving so make sure you and your potential supplier are on the same page so that you can avoid any miscommunications and surprises down the road.